Proactive monitoring
24*7 Help desk
7*24*4 SLA in major cities
5*8*NBD SLA in most other cities of Mainland China.
Service portal
Proactive monitoring
24*7 Help desk
7*24*4 SLA in major cities
5*8*NBD SLA in most other cities of Mainland China.
Service portal
Our features: 1 Fully interconnected with all China incumbents nationwide. 2 Esun Public BGP AS is fully peered with CT/CU/CM in SH 3 High quality internet with good communication performance among the incumbents 4 Customers can choose their preferred local loop providers. 5 Proactive monitoring and report 6 24*7 Help Desk |
DIA: Dedicated Internet Access
one local loop plus one fixed public IP address, extra IP is also supported
Dedicated Internet Access connect to at least two different carriers (BGP):
one local loop plus multi public IPADSL: Asymmetric Digital Subscriber Line
one local loop plus one dynamic public IP address
3G:
wireless plus one dynamic public or private IP address
CPE + ADSL + Gateway
Standard solution with fully service
Esun takes responsibility on E2E serviceCPE + Gateway
None-standard solution
Customer own the local internet access link
Esun takes responsibility on E2E service except the local internet link
Gateway
None-standard solution
Esun only takes responsibility on the internet GW